Privacy Policy

Introduction

Welcome to Eagle Trail Escapes ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you are making an enquiry, booking a trip with us, subscribing to our newsletter and visiting our website, https://eagletrailescapes.com/.

Information We Collect

Personal Information

• Contact Information: Name, email address, phone number, and mailing address.
• Booking Information: Travel preferences, dates, and other details related to your trekking and adventure bookings.

Non-Personal Information

• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Pages visited, time spent on the website, and other analytical data.

How We Use Your Information

• To Provide Services: Process bookings and deliver personalized adventure and trekking experiences.
• To Communicate: Send booking confirmations, updates, promotional materials, and respond to inquiries.
• To Improve Our Website: Analyze usage data to enhance user experience and website functionality.
• To Ensure Security: Monitor and protect our website from fraud and other security issues.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information when required by law or in response to legal processes.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18, except where they are an accompanying passenger on a booking made by an adult. If we become aware that we have inadvertently received personal information from a user under the age of 18, we will delete such information from our records.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Data Security

We implement various security measures to maintain the safety of your personal information. However, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Financial Information

Financial data, including bank account and payment card details will be collected and used solely for purposes of completing your purchase. Financial information provided by you via our website will be collected, stored and processed by Stripe. We do not store or use your payment card information, and our employees are unable to view your cardholder information. Stripe will be responsible for your payments information which will be subject to the privacy policy of Stripe available here.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.